ClickCalling®™
A prepaid sales lead tool for your website and electronic documents. ClickCalling® is a link for the most important visitor to your website today. The visitor who has enough interest in your business to want further information. Offering this visitor a free call to your staff could be just what is required to turn a browser into a buyer.
How does it work? - A ClickCalling® prepaid account is inclusive of all the standard functions of this sales lead tool. Nascomms system initiates the call to your caller on request from the click on the call enabled link, then one to your sales representative, to the number set up in your account under ClickCalling management console, then connects you both together, delivering all calls to existing telephony and CRM infrastructure. The link to activate the service on demand is placed on your website or in your electronic documents in as many places as your visitors search or are likely to want further information. There are no extra charges for multiple instances of the button links on your website. The links can be in text form such as:
Call Brian to discuss further or you can use the images supplied with your ClickCalling® link from your account overview or; you can design your own images with your business look and feel.
Your customer clicks on the link and behind the click is an instant phone call to your business number. No call charges, no hardware changes, no software to install. Available as a global, national or local sales call to and from fixed and mobile phones. On demand sales lead tool which does not expire until the sales lead time is used in calls to your business, which means that the only deductions from your lead time are for the seconds of customer calls and there are no monthly fees or expiry dates.
Today’s online consumers are cross-channel shoppers who begin their research online. With the Web serving as an extension of the brand, delivering a positive experience online can make the difference between a browser and a buyer. ClickCalling® Sales Link tools create a seamless, cross-channel experience for consumers, and empowers sales staff through personal contact opportunities when the internet visitors transaction moves from the Web to the phone.
Features
ClickCalling® is an enterprise-level technology that delivers more than just a call connection. Nascomms® requires no additional hardware or software installation, and delivers all calls to existing telephony and CRM infrastructure. Through ClickCalling®, companies are seamlessly tying their online and voice channels through such features as:
Rules-Based/Dynamic Engagement (diversion, business hours and market region selection - 
location specific) Page Push /Dynamic Delivery (delivery of extra information, special offers to up sell or promote the specific product or service) Dynamic Call Routing (real time diversion controlled by the account holder) False Call Prevention Audio MessagesDetailed Information Tracking Extended Branding (Branded buttons and dialers, plus landing pages and messages) Multi channel delivery (on line and off line delivery available) Market area selection (select the specific market areas for your business) Analytical Reporting (in account reporting and search engine tracking) - normally charged at $88 per month per number by a Telco. Reports are real time and detailed, for unlimited numbers. Basic Starter Package
- inclusive of calls, reports and numerous customizable free functions - AUD$97 inc GST
Benefits of Nascomms call enabled sales tools:
A recent report from Forrester Research finds that firms that are implementing interactive help, are quick to move shoppers from the Web to the phone. According to the report, “Firms have found that that type of cross-channel movement of sales prospects is not only the most effective way to maximize sales, but it also satisfies that customer’s desire to speak with a person before purchasing a product.”Forrester Research, May 2007
Nascomms Calling technologies are the ideal solutions to increase sales conversions, reduce Web site abandonment, and improve customer loyalty. ClickCalling creates an instant phone connection for online consumers while maintaining the context of their online session. Nascomms management system provides real-time detailed information about the caller, including the transaction point the caller decided to make a call, offering a more personalized sales experience, plus optional solutions to Dynamically Push information to the caller to provide further information related to the transaction the caller is engaged in.
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